Answers to frequently asked questions about Camp Photo Guys printing services.
How do we pay for our order?
You can pay for your order online when you finalize each weeks order.
We accept all major credit cards as well as PayPal.
Or, approved customers can be invoiced with each weeks order.
Is each photo customized?
Yes. We create a custom banner (the area at the bottom of each photo) for every camp based on your theme, or annual brochure. Or we have about 40 pre-created banners you can use.
Are there any extra charges?
No. We pay all shipping, processing and handling costs. There are never any hidden charges.
What if we are not very good photographers?
Don’t worry. Each photo is adjusted by our skilled, experienced staff. We will adjust the color and brightness, zoom in, crop, and adjust your photo to get the best possible print.
What resolution do our digital photos need to be?
Photos should be a minimum of 2,000 by 1,600 pixels. Most digital camera and cell phones will take photos that far exceed that resolution.
What if the pictures we took aren't usable?
Don’t panic. That sometimes happens. If there is a problem with your photo, we will call you and have you reshoot it, rather than print a crummy photo.
If you have any further questions, please contact us, we’re always happy to help!
What can we include on our camp photo?
Every camp photo is customized with your camp name, and any other info you want to include.
Some camps include a summer theme, a phone number or website, the session name and date, cabin group, or any other information. It is totally up to you.
How long do orders take?
We produce most of our orders in just 24 hours.
That means even if you send in your order on Wednesday, you should still have your photos back by the end of the week, guaranteed!
All orders are shipped via FedEx Express.
What if it rains on picture day?
If you take your photos outside, and it is raining that day, that’s OK. In most cases, you can wait a day and still get your pictures back by the end of the week. Because we process orders so quickly, a one day delay isn’t usually a problem
Do orders take longer around the Fourth of July?
There is no need to worry about the July 4th holiday. While FedEx may take the day off, we don’t. We are still hard at work completing your orders. Since holiday happens every year, we are accustomed to working around it, and make plans to still meet your deadlines.
Do you help with selling these photos?
Yes, we do. We will provide you with signs to display at your registration table letting parents know these photos are for sale. The sign will include the price you charge parents, not our price.
How well do the photos sell?
We have found that 40-60% of campers will order photos, depending on the price you charge and the demographics of your campers.
If you have 800 campers per year, you might sell perhaps 420 photos. If you were to charge $6 per photo, you would have gained roughly $1,600.